Throughout John’s 20+ year career, he has generated in excess of $20 Million in lifetime business value through implementation of system platforms and infrastructure solutions, expert negotiation and partner management. He feels that driving enterprise-wide technology solutions that drastically impact business unit objectives is where he truly excels, as he has a keen eye for identifying opportunities to improve efficiencies, customer-service experiences, and sales generation, with cutting-edge IT solutions.
John is passionate about building relationships with business unit directors and gaining an in-depth understanding of their objectives and challenges. This collaborative approach allows him to assess, select, and implement the most effective technologies for the business – leading to the largest gains in performance and results.
Select client experience
- drove a 20% YOY increase in sales conversion from a Customer Relationship Management program
- reduced contact center handle times by upwards of 25% through consolidation of multiple data systems
- avoided $20M in cost overruns on an enterprise-wide software implementation project
- drove 40% growth in sales and 50% reduction in processing time through deployment of a Business Intelligence and Order Fulfillment tool
- John is an active coach and mentor to young athletes; coaching, managing and training youth through high school age baseball, basketball and soccer teams