John Pavkovic
Director | Information Technology
John is the Director of Information Technology at Farber. In this position, he spearheads IT projects from inception to completion, coordinates delivery with business unit leaders, and motivates his team to execute IT solutions.
Throughout John’s 20+ year career, he has generated in excess of $20 Million in lifetime business value through implementation of system platforms and infrastructure solutions, expert negotiation and partner management. He feels that driving enterprise-wide technology solutions that drastically impact business unit objectives is where he truly excels, as he has a keen eye for identifying opportunities to improve efficiencies, customer-service experiences, and sales generation, with cutting-edge IT solutions.
John is passionate about building relationships with business unit directors and gaining an in-depth understanding of their objectives and challenges. This collaborative approach allows him to assess, select, and implement the most effective technologies for the business – leading to the largest gains in performance and results.
Select client experience
- drove a 20% YOY increase in sales conversion from a Customer Relationship Management program
- reduced contact center handle times by upwards of 25% through consolidation of multiple data systems
- avoided $20M in cost overruns on an enterprise-wide software implementation project
- drove 40% growth in sales and 50% reduction in processing time through deployment of a Business Intelligence and Order Fulfillment tool
Of interest...
- John is an active coach and mentor to young athletes; coaching, managing and training youth through high school age baseball, basketball and soccer teams