Emotional intelligence in the workplace
Harnessing the power of emotional connection
Building meaningful relationships at work and beyond is a powerful tool
Learn how to make real connections. Read more
What is Circle & Square?
We’re the team at Farber that provides training, coaching, and keynote talks to help individuals and organizations elevate their performance by improving their people skills.
We shift attitudes from task-centric to people-centric, helping individuals build meaningful engagements with their customers, colleagues, and employees. Building these connections not only ensures consistent and positive experiences for customers, it creates a culture of connection in your organization and improves your employees’ performance.
Our philosophy and methods are based in clinical psychology and cutting-edge research—not to mention our more than two decades of experience in organizational reform.
We’ve worked with large and small companies—and everything in between—internationally.
Our Change Management offering provides customized training to help your leaders guide your organization through change initiatives.
We’ll train your leaders to consider and manage the psychological, relational, and emotional effects that change can have. This will enable them to motivate their teams to navigate change and defuse conflict, while securing organization-wide engagement and buy-in from employees.
Advanced Customer Experience
We offer customized training for your employees to help instill the importance of connecting with their customers—ensuring you not only retain existing customers, but attract new ones.
Instead of using the task-oriented and high-pressured service practices of the past, we’ll help your employees tap into their soft skills and will give them the tools they need to connect with their customers.
In our Conflict Management training, we’ll provide your leaders with the knowledge and tools they need to manage conflict—whether it’s between leaders, teams, stakeholders, clients, or any combination.
While it’s best to resolve conflict as soon as possible, it’s never too late to train your leadership and management teams in conflict management and resolution.
A good leader is always developing their skills and those of their team. In our Leadership Development offering, we use seminar and boardroom-style training to teach leaders how to promote well-being, personal growth, and a sense of belonging in their teams.
This not only translates to a better work environment, it improves work performance and staff and customer retention.
Want to provide better customer experience? We can helpFind out how
Get started today
For more information on our Emotional Intelligence training offerings, please contact us.
Meet your team
Our team integrates training solutions across all levels of an organization. Reach out today to build proven human connection skills to improve your working and interpersonal environments.