The One Secret to Enhancing Executive Presence
Do you know how your audience perceives you? Work presentations, client pitches, or causal chats with your colleagues can be challenging, but they don’t have to be. However, pinpointing the external perspective can be…
The Open Door Policy: Hiding Behind Open Doors
The open door policy in the workplace offers an excellent example of what can go wrong when great ideas aren’t carefully executed. I love working with my clients. On any given day, I have…
Humans are not Dolphins: How Relationships Define Change
Change is expensive—especially when it fails Change management is a significant strategic and operational challenge at most organizations. CEB (Gartner) offers some commonly agreed lowlights. According to CEB, "the average organization has undergone five…
Making the Unconscious Conscious: Inspiring Sustained Behavioural Change
Why is it often such a challenge to change behaviour? I had the opportunity to discuss this topic with Amanda Lang, one of Canada’s leading business journalists, at the National Insurance Conference of Canada…
Want to Run a Successful Business? Hire Four-Year-Olds.
In developmental psychology, there is a well-known experiment called the “false-belief test.” In this experiment, an audience of three and four-year-old children are asked to watch a play. In the play…
Thanks for the Coffee…I’ll Never Come Back
As is usually my routine on a Saturday morning, this past weekend I arrived at my local coffee drive-through to pick up my double-double. I pulled up to the speaker, placed my order…