How to Navigate the B2B Client’s Emotional Journey
How well do you really understand your clients? You may think it only comes down to quality products or services but, underneath it all, your clients are real human beings with real pain points, emotions…
Transitioning from Fortune 100 to Profit 100
Would you feel comfortable building a plane while flying it? Transitioning from a large company to a small-to-medium enterprise (SME) may seem like an easy opportunity to bring in your expertise and innovation…
Confessions of a Change Agent
No one wants to hear their baby is ugly. When it comes to change, we’ve realized organizations cherish their existing ways—no matter how inefficient. This makes change hard, and often leads to us…
Revving up the Cash Conversion Cycle to Turbocharge Your Business
When’s the last time you paid attention to your company’s cash conversion cycle? Adam W Silver and Manal Khan offer insight on how this often-ignored metric can help improve the management of…