Farber 40: The Magazine
Back in 70s, when Farber was founded, magazines were one of the main sources of news, entertainment, and culture. That’s why we turned back the hands of time with a limited edition Farber 40 magazine—full of Farber history, facts, and insights. Read more.
Why Join Farber
We’re passionately committed to our people. We invest in internal programs that promote positive work-life balance, corporate social responsibility, and community building. We aspire to make a positive enduring impact on our clients, our people and the communities where we live and work. Learn more about our commitment to community and social impact.
We’ve built a culture that values contribution from every corner. Our supportive environment is built on a foundation of collaboration with a focus on client results, and we believe that it’s when people feel supported and encouraged that they deliver their best work.
We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). For more information on our commitment to accessibility, please see our Accessibility Policy.
Farber Group and its entities will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.
Faces of Farber
Culture is a key differentiator of the firm. After 40 years in business we asked our employees about their experiences and were pleasantly surprised with what we heard.
We take pride in everything we do. We’re proud of our great team of professionals, and our professionals take pride in the work they do. Meet the Faces of Farber.
Join our team. Make a difference for our clients.
We’re always looking for great people to join our team. Check back often to learn about new positions and opportunities.
Opportunities at Farber
- Position level Executive
- Location Toronto, ON
This position is responsible for the creation of strategic new revenue streams for Farber through the planning and coordination of the development and delivery of technology enabled learning environment within the high growth industries of Accounts Receivable Management (ARM) and Call Center Customer Experience (CX).
The Executive Director will create, recruit for and oversee the Circle & Square eLearning Division as well as lead the expansion of courses and programs delivered wholly or partially online.
This position is responsible for the creation and achievement of financial targets for the Division.
Works collaboratively with other Farber Business Divisions, interacting effectively with other Partners and Directors from across the business, creating policies and procedures which ensure that all group eLearning offerings align with existing Circle & Square ISO methodologies.
Makes decisions about online delivery that will have a significant impact on all facets of Circle & Square specifically, and Farber as a whole.
Helps Circle & Square move its unique competency-based Accounts Receivable Management and Call Centre Customer Experience training forward which depends heavily on online delivery and will change the way it will offer training.
This role requires a deep knowledge and understanding of the Circle & Square principles and methodology and being able to cultivate these skills externally in senior business leaders. This involves being able to construct digital training interventions that are engaging and aligned with the ISO methodology and framework.
The Executive Director should have a deep understanding of the ARM industry and how it relates to the collection of Account Receivables. They should also have a deep understanding of the latest Customer Experience Thought-Leadership and how this impacts the Contact Center environment. Both these understandings must be translated into a digital learning experience using the Circle & Square methodology. This digital learning experience must be scalable to reach many learners.
Title of Position: Executive Director, Circle & Square E-Learning
Terms of Employment: Full-Time, Permanent Position
Language of Work: English
Salary Range: $110,000.00 CAD to $130,000.00 CAD
Annual salary reviews and eligibility for profit share bonus and professional development allowance.
Benefits: 20 annual paid vacation days. Eligible for life insurance, accidental death and dismemberment benefits, long term disability, and group health and dental insurance.
Location of work: 150 York Street, Suite 1600, Toronto, Ontario, Canada, M5H 3S5
Domestic and international travel may be required